15.9.06

New Susan Customer Service Award Winner

Wow. I'm still completely dumbfounded and oh so pleasantly surprised...

If anyone has ever taken a gander at Cafepress.com you know that they have the most astounding selection of t-shirts and all things printable. You can search topics you like or you can even find your favorite cartoon strips, like Jessica and I found for a couple of choice Pearls Before Swine a few years ago.

I had been following the One Red Paperclip blog and happenings for several months and recently noticed they had some wares featured at Cafepress. I ordered a medium t-shirt with the One Red Paperclip image, only to have it arrive quite a bit too small, my newly reclaimed skinnimininess notwithstanding (alas they are like the rest of the country, where t-shirts are specifically sized for Nicole Richie and Kate Bosworth). I immediately contacted Cafepress online for info on doing an exchange.

Today I got the nicest message from Helen at Cafepress. They're sending me my large but did not include any return info because, Helen said, "There is no need for a return! I don’t want you to incur any additional shipping charges. Please keep the original as our way of saying thanks for shopping at CafePress.com."

Well, sure, the realists among you are going to point out that overhead on a printed tee is probably about 75¢, but STILL!! Many companies would want that money back in their grubby little paws and wouldn't think twice about making you pay $4 shipping to that end.

Well don't start bugging them by ordering gobs of stuff in wrong sizes just to see how far their consideration stretches, but do check them out. I already had one t-shirt of theirs & two mugs and Jessica has a t-shirt, too, and we can attest to their very high quality, graphics- and materials-wise, as well as their very reasonable prices. In particular their t-shirts are 100% cotton and always feel great and wash up wonderfully so they become your favorite softillyicious tee in no time.

Besides comic strips and current pop culture items, they have a gazillion categories and designs if you don't know what to buy someone or just need another little spaghetti-strap bed tee to add to your collection.

In short, They. Rock. Hard.

*****
The blog author received no money for this post. This is a free communiqué.

2 commentaires:

Applecart T. a dit…

you have a "didn't get paid for this" disclaimer. interesting idea.

Susan a dit…

nyernt nyernt
kee
:)